warisan4dPrivacy Policy

This page describes what we collect when you use warisan4d and how we keep that data protected. We believe transparency about how we handle your information helps you make informed choices about using our service.

We at warisan4d operate an online entertainment platform available where local law permits. Our service combines live-dealer tables, slot games, sportsbook coverage, and esports markets. To run these services safely and fairly, we collect specific information from you — your account details, payment methods, identity documents, and gaming activity. This policy explains what that means and what rights you have.

Our commitment is straightforward: we collect only what we need to verify your identity, process your payments, and comply with applicable regulations. We do not sell your data to third parties for marketing. We do share information with payment processors, identity-verification partners, and regulatory authorities where required by law.

Service availability: We at warisan4d provide our services only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What we collect on warisan4d

When you open an account with us, we ask for your email address, a password, and basic profile details (name, date of birth, phone number). We use your email to send account notifications and service updates. We verify your phone number via SMS to add a second security layer.

To comply with identity verification (KYC — know your customer), we ask you to upload a copy of your national ID (KTP), passport, or driving licence. We also ask for proof of address, such as a recent utility bill or bank statement. These documents are scanned by our identity-verification partner and then securely stored. We do not store the documents themselves on our public-facing servers; they sit behind encrypted access controls.

When you deposit money, we collect details about your chosen payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction ID, amount, and timestamp. We do not store your full card number or full bank account number; payment processors handle that securely on their own systems.

We also log your gaming activity — which games you play, bet amounts, outcomes, and session duration. This data helps us detect fraud, honour your withdrawal requests, and comply with anti-money-laundering rules. We keep this history for at least five years.

How we use your data

  • Account verification and security — We use your identity documents and contact details to confirm you are who you say you are and to protect your account from unauthorised access.
  • Payment processing — We share deposit and withdrawal details with our payment partners to execute transactions. Our payment partners are bound by confidentiality agreements.
  • Regulatory compliance — We share gaming and transaction history with financial-crime authorities and gambling regulators where required by law. We cannot refuse such requests.
  • Customer support — When you contact our help team, we use your account history and messages to resolve your issue. Our support staff can access your email, phone number, and recent transactions.
  • Service improvement — We analyse aggregate data (not linked to individual accounts) to understand which games are popular, which payment methods are slowest, and where our help response times can improve.

Your rights and our warisan4d commitments

You can request a copy of all data we hold about you. Send a request to our support team and we will compile and send your data within twenty working days. You can also ask us to correct inaccurate information or delete your account and associated data, subject to legal retention obligations (we must keep records for five years to comply with anti-money-laundering law).

We encrypt all data in transit (using HTTPS) and at rest (using AES-256). Our servers sit in data centres outside Indonesia; some sit in Europe and some in Southeast Asia. We choose partners with SOC 2 Type II or ISO 27001 certification to ensure they meet security standards.

We do not use your data for marketing beyond our own service. We will not email you about promotions unless you have opted in. You can opt out of promotional emails at any time by clicking the unsubscribe link in the email or updating your account preferences.

Third parties we work with

  • Identity verification: We use a third-party KYC provider to scan and verify your documents. They receive your name, date of birth, and a copy of your ID. They do not store this data after verification is complete.
  • Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank (local payment, online payment, e-wallet, mobile banking) process your deposits and withdrawals. They see your transaction details but not your full gaming history.
  • Live-dealer studios: When you play live blackjack, roulette, or baccarat, the studio provider sees your seat choice and bet amounts. They do not see your account balance or identity details.
  • Fraud-detection service: We use a third-party fraud-detection tool to spot suspicious patterns (e.g., multiple accounts from the same device). This tool receives your IP address, device fingerprint, and account history.
  • Regulatory bodies: Where required by law, we disclose transaction history and account details to gambling regulators and financial-crime authorities. We do this without your consent if legally compelled.

Cookies and tracking on warisan4d

Our website uses cookies to remember your login session and your preferred language. These are essential cookies; without them, you would have to log in every time you visit. We also use analytics cookies to count page visits and identify which pages are slow. These do not link to your personal identity — we see only that "a user from Jakarta visited the Aviator page", not who that user is.

You can disable non-essential cookies in your browser settings, but our service may not work correctly without essential cookies. We do not use third-party tracking pixels for advertising on other websites.

Data retention and deletion

We keep your account data (email, phone, profile) for as long as your account is active. If you close your account, we keep your identity documents and transaction history for five years to comply with anti-money-laundering rules, then delete them. We keep aggregate analytics (e.g., "many active users played Liga 1 markets during Idul Fitri") indefinitely; these cannot be linked back to you.

If you request account deletion, we will anonymise your gaming history within thirty days. This means we remove your name, email, and phone number from the records but keep a randomised ID so we can still detect fraud patterns and serve regulatory requests.

Contact us about your data

If you have questions about this policy or want to request your data, contact our support team via email or the in-app help centre. We aim to respond within five working days.

Policy updates and your consent

We may update this policy if our service changes or if new regulations require it. We will notify you by email if any change materially affects how we use your data. By continuing to use warisan4d after the update date, you accept the new terms. If you do not agree, you may close your account.

This policy was last updated in the current month. We will post any future updates on this page with a new date.

We at warisan4d stand behind our commitment to protect your privacy. If you believe we have mishandled your data, you also have the right to lodge a complaint with your local data-protection authority. We welcome feedback on how we can improve our privacy practices.